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AMI AssetTrack Teach For America

Customer Showcase: Teach For America

By Tom Watson | August 11, 2020

An AMI AssetTrack client since 2016, Teach For America recruits outstanding and diverse leaders to commit to teaching for two years in a low-income community. Founded in 1990, TFA became one of the initial charter programs for AmeriCorps, which the federal government established in 1993. In its 30 years, the nonprofit’s 55,700 alumni and 6,200…

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ITAM's strategic value

The Business Case for ITAM’s Strategic Value

By Tom Watson | August 11, 2020

The fact is, strong ITAM is critical to helping companies move forward and become more resilient and digital in the wake of the pandemic. But your boss may need some persuading about ITAM’s strategic value given budget cuts and competing priorities. Here are some key reasons strong ITAM is fundamental to the success of your…

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AssetTrack baseline inventory

AssetTrack for Server Spotlight: Realizing the Benefits of a Baseline Inventory

By Tom Watson | August 11, 2020

“There are assets in our database that we don’t have any more. We need to do a baseline inventory. We have at least 250,000 end user devices—wireless aircards, monitors, USBs, hard drives, tablets, laptops, phones. In the last 18 months, we’ve only touched 35,000 of them.” Does this situation sound familiar? One of our server clients…

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Multi-User Audit

Get Started with Multi-User Audits within AssetTrack for ServiceNow

By Tom Watson | August 11, 2020

Now available to existing AMI customers, AssetTrack for ServiceNow 3.0 delivers many new capabilities, including the first-of-its-kind multi-user audit function. Multi-user audits are a giant leap forward in data collection. Instead of a single field tech laboriously scanning every piece of equipment in a stockroom, data center, warehouse or other location, teams can divide up…

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Digital Transformation

Accelerate Digital Transformation with a Control System

By Tom Watson | August 11, 2020

Companies of all sizes are doubling down on digital transformation in the wake of the coronavirus. IDC predicts that digital transformation will account for more than 50% of all information and communications technology investments by 2023, up from 36% in 2019. So, two things: If you aren’t working to accelerate digital transformation of your ITAM,…

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ITAM Control System

Control Systems are Essential for ITAM Results

By Tom Watson | July 22, 2020

The pillars of IT asset management are people, process, and technology. Without all three working together in harmony, an ITAM program will not deliver results. The key to an exceptional ITAM program is a control system that aligns the three together.    Business backbones Amazon, long known for its logistics, is dependent on control systems.…

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Confused about ServiceNow

Are You Confused About the New ServiceNow Receiving App?

By Tom Watson | June 17, 2020

ServiceNow has recently rolled out a smartphone hardware receiving app that is creating some confusion among asset managers on what it does and doesn’t do. We’ve had a number of clients ask about it, and here’s what I’m telling them. First off, you need to keep in mind that the goal of enterprise ITAM is…

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Nike ITAM REVIEW AWARD

ITAM Review Awards for 2020 Underscore Industry Leadership

By Tom Watson | May 29, 2020

I was glad to see that ITAM Review, which provides news, reviews and resources for ITAM and SAM professionals, announced its annual excellence awards in May, even if the ceremony had to be held virtually due to Covid-19. Organizations need a feel-good story right now, and these awards accomplish that by honoring some of the…

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ITAM managed services

Should You Move to ITAM Managed Services?

By Tom Watson | May 8, 2020

Ever look at your ITAM program and think if only I had more: time/ resources/ support/ organization/ control/ access to new technologies/ peace of mind? You’re in good company. We see ITAM programs in every stage of maturity, completeness, and, frankly, effectiveness. Organizations generally stand in one of two camps: Those striving to get to a…

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RFID Scanning IT Hardware

To RFID or Not RFID – That’s the Question for IT Asset Tracking

By Tom Watson | April 20, 2020

I often am asked whether radio frequency identification (RFID) technology is a good option for IT hardware asset tracking. My answer: It depends. Using RFID for data center asset tracking can work well. But if you’re using RFID for the end user, there’s a lot of reasons why good old barcodes may work better. RFID…

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