To be really good at hardware asset management (and avoid expensive physical inventories) you need the field services team to participate. After all, they’re on the front lines deploying, fixing, moving, and reclaiming assets on a regular basis. Generally speaking, IT asset tracking is not typically a concern of field services because they don’t directly benefit…

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Getting field services to track assets

To be really good at hardware asset management, you need your field services people to participate. They’re the ones in the field deploying, fixing, moving and reclaiming assets on a regular basis.  Without their help updating the asset repository as things move around, it’s extremely difficult to maintain accurate inventory without doing expensive physical inventories. Service…

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