AssetTrack for ServiceNow
Let's get started with your instance
Assign Roles
Assign asset roles to the ServiceNow users who need access to AssetTrack.
Data Collector
- Data collectors scan and upload asset information from the field
- Assign the x_amiam_assettrack.data_collector role to your data collectors
Administrator
- Administrators manage the AssetTrack application (known as asset managers)
- Assign the x_amiam_assettrack.admin role to your asset manager
- Ideally, create an account for AMI support, then grant this role, to help you, if needed, with your trial instance
Connect
Connect AssetTrack to your ServiceNow instance:
- Open the AssetTrack app downloaded to your device
- Enter sn:// as prompted
E.g. For http://acme.service-now.com, enter sn://acme - Sign in to AssetTrack for ServiceNow as prompted
Use AssetTrack
Access the out-of-the-box asset tracking forms configured in your AssetTrack for ServiceNow instance.
- Introduction to AssetTrack Basics
- AssetTrack Terminology
- Manage Forms
- Tables, Fields and Roles Added by AssetTrack for ServiceNow
Customize
Contact [email protected] to customize your instance of AssetTrack for ServiceNow. We’ll show you how to customize the forms, fields and business rules to meet your specific needs.
