Careers
Are you interested working at AMI?
At AMI, we’re always on the lookout for passionate, driven individuals to join our growing team. If you’re excited about innovation, collaboration, and making a real impact, we’d love to hear from you!
Send your resume to [email protected] and let’s start a conversation about how you can be a part of our team!
Why work at AMI?
We believe in fostering a culture where curiosity and courage drive innovation. We encourage our team members to share their imperfect ideas early and invite feedback to make them even better. Communication is key, so we promote direct, kind, and respectful interactions that help everyone grow.
We value ownership and accountability—whether you’re handling tasks yourself or collaborating with others, ensuring the job gets done is a top priority. At AMI, we also embrace change, recognizing that continuous improvement is essential in an ever-evolving world.
Join us, and be part of a team that’s always striving for progress and excellence!
Open Positions
Principal Software Development Engineer (SDE III)
Role Overview
The role of Principal Software Development Engineer is meant to help shape and build the AMI Pillar Platform and provide leadership and mentorship to AMI’s app development teams. This role will help define and dictate technical vision across tech teams as well as support development and putting code into production. This individual should be oriented toward AI-driven development and comfortable leading technical teams in a player-coach capacity, as well as working cross-functionally with product owners, operations, and end-users.
NOTE: This role is for a seasoned C# / ASP.NET Core (server) and Vue 3 / Quasar / TypeScript (client) developer with cross-functional leadership skills. Please only apply for this role if you specifically meet these criteria
Key Responsibilities
- Active participant in sprint planning and agile ceremonies, contributing to story grooming, estimation, sprint review demos, and retrospectives
- Write and maintain User Stories that translate product requirements into clear, actionable development tasks, organized within a structured backlog hierarchy and aligned to release milestones
- Design and build full-stack application features spanning front-end components and back-end services, in alignment with product requirements and established architecture standards
- Drive AI-assisted testing automation, including creation and maintenance of automated test suites that support CI/CD pipelines and release quality gates
- Leverage AI development tooling to accelerate code authoring, technical documentation, and wiki maintenance for engineering teams and external stakeholders
- Demo product functionality to clients and internal stakeholders, clearly communicating updated features and workflows
- Support new customer onboarding and implementation efforts, serving as a technical guide through initial product configuration and environment setup
- Collaborate with product and engineering leads to maintain a healthy, well-structured backlog and contribute meaningfully to platform architecture discussions
Job Requirements
- 8–12 years of professional software development experience, with demonstrated tenure in a senior or lead engineering role
- Demonstrated expertise in full-stack development across front-end frameworks, RESTful APIs, and relational data layers
- Strong command of agile methodologies and sprint-based delivery, including backlog management and active participation in all team ceremonies
- Hands-on experience with AI-assisted development tools integrated into daily engineering workflows
- Strong written and verbal communication skills, with the ability to translate technical decisions for non-technical stakeholders
- Comfortable demonstrating software to non-technical audiences, including enterprise clients and end users
- Proven ability to mentor engineers, model best practices, and contribute to a culture of continuous improvement
Additional skills
- Proficiency in C# / ASP.NET Core (server) and Vue 3 / Quasar / TypeScript (client) required; ServiceNow development experience is a strong plus
- Experience supporting enterprise software implementations, particularly in IT Asset Management (ITAM) or inventory workflow automation, is a plus
Account Manager
Role Overview
We are seeking a dynamic and results-oriented Account Manager to join our team. As an Account Manager, you will be responsible for managing and growing a portfolio of existing customers. You will be the primary point of contact for customers, building strong relationships and ensuring their satisfaction.
Key Responsibilities
• Build and maintain strong relationships with key decision-makers at client organizations.
• Proactively engage with customers to understand their needs and challenges.
• Address client inquiries and concerns promptly and effectively.
• Develop and execute strategic account plans to achieve growth objectives.
• Identify opportunities for upselling and cross-selling additional products and services.
• Collaborate with the sales and product teams to develop customized solutions for customers.
• Negotiate and close renewals to ensure the retention of existing customers.
• Forecast and track key account metrics.
• Ensure customer satisfaction and adoption of our software solutions.
• Conduct regular business reviews with customers to assess performance and identify areas for improvement.
• Engage Delivery team when new capabilities or customer enhancements are requested.
• Maintain consistent engagement with the customer throughout the project to ensure their satisfaction.
• Deliver high-level product feature demonstrations tailored to customer needs.
• Communicate product enhancements to customers.
• Assisting in the customer onboarding/offboarding process.
• Maintaining and updating the CRM tool with current customer data.
Qualifications
• Proven track record in building and maintaining strong customer relationships.
• Excellent communication and interpersonal skills with customers and internal teams.
• Proficiency in CRM tools.
• Excellent time management and organizational skills.
• Strong problem-solving and decision-making skills.
• Ability to work independently, fully remote, and as a team to meet deadlines.
• Experience in technology-based industry.
• Experience in customer success or account management roles.
• Excellent documentation and presentation skills.
• Ability to analyze data and identify trends.
Preferred Qualifications
• Degree in business related field.
• In-depth understanding of sales processes and methodologies.
• Experience with sales enablement tools.
• Experience with subscription software account management.
