AssetTrack Anywhere: On Any Platform

Learn how organizations are replacing spreadsheets, improving audit readiness, and gaining complete visibility into their hardware assets.

Managing hardware assets shouldn’t require multiple disconnected systems, endless spreadsheets, or weeks of manual audits.

In this on-demand webinar, AMI CEO Tom Watson introduces the next generation of AssetTrack, a modern Hardware Asset Management (HAM) solution designed for organizations that need enterprise-grade asset control without enterprise-level complexity.

Whether you’re using ServiceNow, another IT platform, or no dedicated asset management platform at all, this webinar demonstrates how organizations can gain complete visibility into their hardware assets while maintaining accurate, audit-ready data.

AssetTrack on Pillar Webinar

Why Traditional Hardware Asset Management Falls Short

Many IT teams struggle with the same challenges:

  • Manual spreadsheet updates
  • Lost or misplaced laptops and equipment
  • Inaccurate asset records
  • Time-consuming audits
  • Multiple disconnected systems
  • No reliable chain of custody
  • Limited visibility into asset lifecycle

As organizations grow, these problems become expensive.

Without a reliable system of record, companies often purchase hardware they already own, waste valuable IT resources during audits, and lose confidence in the accuracy of their asset data.

As Tom Watson explains during the webinar:

“Enterprise asset data goes wrong at the edges.”

It’s rarely the asset database that’s the problem—it’s how information gets into it.

Complete Asset Lifecycle Management

For more than 20 years, AMI has helped organizations manage millions of physical assets across industries.

Now, AssetTrack is available on the Pillar platform, giving organizations a complete hardware asset management solution that works independently of ServiceNow while preserving the governance and workflow capabilities customers expect.

AssetTrack on Pillar delivers:

  • Complete hardware asset lifecycle management
  • Barcode, QR code, and RFID asset tracking
  • Mobile asset management
  • Audit-ready asset records
  • Enterprise-grade security
  • Fast implementation
  • Scalable architecture
  • Flexible deployment across existing environments

The result is a purpose-built solution that gives organizations complete control over hardware assets—without replacing existing systems or adding unnecessary complexity.

Complete Asset Lifecycle Management

AssetTrack manages every stage of the hardware lifecycle, including:

  • Asset receiving
  • Deployment
  • User assignments
  • Transfers
  • Audits
  • Inventory validation
  • Maintenance tracking
  • Retirement and disposal

With a complete chain of custody, organizations always know:

  • What assets they own
  • Where assets are located
  • Who is responsible for them
  • When changes occurred
  • The full history of every device

Faster Audits with Mobile Asset Tracking

One of the biggest benefits discussed during the webinar is dramatically reducing the time required for inventory audits.

Using:

  • Barcode scanning
  • QR code scanning
  • RFID technology
  • Offline mobile scanning

IT teams can complete inventory audits significantly faster while improving accuracy.

Instead of relying on manual spreadsheets or outdated records, every scan updates a trusted system of record in real time.

Built for Governance, Accuracy, & Compliance

Unlike basic inventory tools, AssetTrack was designed around governance.

That means:

  • Controlled asset updates
  • Configurable workflows
  • Complete lifecycle history
  • Reliable audit reporting
  • Accurate hardware records
  • Enterprise-grade security

Organizations gain confidence that their asset information remains accurate—even as devices move between employees, locations, and departments.

As AMI’s messaging states:

ServiceNow is the system of record. AssetTrack is what keeps the record true.

What’s Next for AssetTrack?

The webinar also previews future innovations, including:

  • AI-powered audit scheduling
  • AI anomaly detection
  • Advanced reporting and analytics
  • Expanded service and configuration management capabilities

AMI continues to build AssetTrack around the needs of modern IT organizations—making hardware asset management smarter, faster, and easier to govern.

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Industries

Every industry has unique assets to track with distinct reasons for tracking them. Whether you’re a government trying to enhance compliance or a manufacturer seeking to reduce machine downtime, our tailored approach to asset tracking allows us to address the nuanced challenges of any industry.

AssetTrack for ServiceNow

Get the very best in hardware & IT asset management for ServiceNow.

Resources

Access detailed guides and explore our blog for expert insights on hardware asset management, trends, and updates. Rewatch past webinars and use our ROI calculators to assess various aspects of asset management, including ghost assets, productivity, and cost efficiency.

Our Solutions

Our comprehensive asset management solutions provide options for enterprises at every level. Solutions include Hardware Asset Tracking for real-time ROI optimization, Advanced Asset Tracking with RFID and advanced audit capabilities, and Custom Asset Management tailored precisely to your business needs.