Blog

AssetTrack for ServiceNow 5.3 Release

By Courtney Tyler | January 4, 2024

We’re thrilled to announce the release of AssetTrack for ServiceNow Version 5.3, bringing a host of new features and improvements to elevate your asset management experience.   Audit Real-time Audit Tracking: Ever had assets making a break for it during an audit? No Problem. Now, keep an eye on asset movements in and out of…

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AssetTrack for ServiceNow 5.2 Release

By Courtney Tyler | October 13, 2023

Hey there AssetTrack users! It’s that time again when we announce the latest update to your favorite asset management tool – AssetTrack for ServiceNow Version 5.2.   Transfer Orders Get out of ServiceNow and automate your Transfer Order process by creating, shipping, and receiving a transfer order right from AssetTrack. Audit Enhancements Effortless Searching: Searching…

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AssetTrack for ServiceNow 5.1 Release

By Courtney Tyler | August 1, 2023

Hey there, Auditors, and Asset Managers! Get ready to level up your game with the latest and greatest features from AssetTrack for ServiceNow. We’ve got a bunch of awesome updates to share that will make your Asset Management journey smoother and more efficient than ever before.   Audit Create Sample Audits for SOX Compliance –…

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AssetTrack Model Cleanup 1.1 Available Now

By Tom Watson | June 9, 2023

We are excited to announce the release of AssetTrack Model Cleanup version 1.1 which is available, for free, from the ServiceNow Store. What’s new? With the release of AssetTrack Model Cleanup 1.1, Asset Managers can now migrate models, Assets and CIs to different model categories. Previously, this was not allowed, as migrating from one model…

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AssetTrack 5.0 Release Details

By Courtney Tyler | March 17, 2023

AssetTrack for ServiceNow empowers Hardware Asset Managers to get their people to follow a consistent process using data capture tools that accurately record asset data and captures analytics for continuous improvement. AssetTrack for ServiceNow version 5.0 takes this to a whole new level.   AssetTrack App Improvements AssetTrack is used by field techs, receiving dock…

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AMI does not use Log4J

By Tom Watson | December 17, 2021

Many customers have asked if AMI uses the vulnerable Log4J open-source software.  We don’t. Neither AssetTrack for ServiceNow nor AssetTrack Server use Log4J.  At this time, no vendors to AMI have provided notification of their vulnerability to this exploit. This includes ServiceNow, who has published their own response regarding Log4J indicating how the ServiceNow platform is not vulnerable.  We will continue to monitor…

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Using AssetTrack for ServiceNow in the FedRAMP High Cloud

By Tom Watson | December 14, 2021

FedRAMP provides certification for platforms like ServiceNow, AWS, Azure, etc. ServiceNow Scoped Apps don’t get certified for FedRAMP. The platform does. Here is a statement from ServiceNow directly regarding FedRAMP certification of Store apps: —- “Customers wishing to use AssetTrack for ServiceNow in their ServiceNow FedRAMP environment need to add the app to their Authority…

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Bank Compliance

This large bank had a compliance challenge

By Tom Watson | June 29, 2021

Compliance is a challenge: This top U.S. bank needed an asset management system that would deliver real-time, accurate information, so they could ensure company compliance with regulatory, financial and corporate requirements. They’d been relying on an outdated system that wasn’t able to be modified for their specific banking needs, only got them to 70% compliance…

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Self-Certification

Self-Certification makes tracking remote assets simple

By Tom Watson | May 4, 2021

It has been more than a year since Covid-19 shut down the world, and even though things are starting to open again, we still aren’t ready for things to go back the way they were. In fact, we may never go back completely and we introduced Self-certification because of this. One of the biggest changes…

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RFID: Revised cost analysis

Cost Analysis for RFID, Budgeting for Extreme Automation

By Tom Watson | February 24, 2021

RFID has long had the promise of being the disruptive technology for IT asset management, but the COVID pandemic has created a new urgency for global enterprises around hardware asset management and more specifically, automating asset tracking. “What will it cost and how will that impact my budget?” Understandably, this is usually the first thing…

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